CUSTOMER CARE

Please bring in your H.L. Gross & Bro. Jewelers engagement ring, wedding band, diamonds, or fashion jewelry at any time for a full service cleaning and inspection. Depending on the material we are cleaning, we will employ a combination of polishing cloths, microfiber cloths, brushes, ultrasonic machines, and pressurized steam machines to ensure your jewelry and gemstones get as clean as possible. We will also check for any hidden damage and make repair or preventative maintenance recommendations as needed.

Our jewelry professionals will educate you on the proper cleaning and maintenance methods you can utilize at home between spa visits to make certain your jewelry always stays safe and sparkly!