Master jewelers, on premises

Jewelry Repair in Garden City, Long Island

Most repairs are done in our own on-site studio in Garden City, by craftsmen who have worked at the bench for decades. A few specialized jobs we entrust to trusted outside specialists — either way, we'll tell you exactly what your piece needs before any work begins. Estimates are free, we repair jewelry no matter where it was purchased, and most standard repairs are ready in 4–5 business days.

Our repair services

A full range of repair and restoration work, from everyday wear to heirlooms that need rebuilding.

Ring sizing

Sized up or down without disturbing the setting.

Prong repair & re-tipping

Rebuilt prongs so stones sit secure again.

Stone tightening & replacement

Matched replacements sourced in house.

Chain, clasp & soldering

Invisible joins on fine and heavy chain alike.

Polishing, refinishing & rhodium

Scratches removed, white gold brought back to bright.

Pearl restringing

Hand-knotted on silk, to the original length.

How it works

Four steps, start to finish

STEP 01
Drop off

Come to the showroom during open hours. No appointment required.

STEP 02
Estimate

We inspect the piece with you and quote the work before starting.

STEP 03
Repair

Most work happens in our studio on-site, usually in 4–5 business days.

STEP 04
Pick up

We call you when it's finished, cleaned and inspected.

Visit us in Garden City

840 Franklin Avenue, Garden City, New York 11530

Tue & Thu10 AM – 7:30 PMWed & Fri10 AM – 5 PMSaturday10 AM – 5:30 PMSun & MonClosed

Jewelry Repair

Common questions about jewelry repair at H.L. Gross & Bro. Jewelers, 840 Franklin Avenue in Garden City, Long Island. Estimates are free, we repair jewelry no matter where it was purchased, and most standard repairs are ready in 4 to 5 business days.

Repairs & Services

Where can I get jewelry repaired on Long Island?

Bring it to H.L. Gross & Bro. Jewelers at 840 Franklin Avenue in Garden City, a family jeweler on Long Island since 1910. Most repairs are done in our own on-site studio by craftsmen who have worked at the bench for decades. No appointment is needed to drop off a repair during store hours. Call 516-747-6666 with any questions.

What kinds of jewelry repairs do you do?

We handle a full range of repair and restoration work, including:

  • Ring sizing
  • Prong repair and re-tipping
  • Stone tightening and replacement
  • Chain, clasp and soldering repairs
  • Polishing, refinishing and rhodium plating
  • Pearl restringing

Most work is done in our on-site studio in Garden City; a few specialized jobs go to trusted outside specialists, and we will tell you exactly what your piece needs before we start.

Do you repair jewelry that was purchased somewhere else?

Yes. We repair jewelry no matter where it was purchased. Bring it to our Garden City showroom and we will inspect it with you and give you a free estimate before any work begins.

How much will it cost to repair my jewelry?

Every repair is different, and the labor and materials needed depend on several factors. Estimates are free: we evaluate your piece with you, quote the work, and always get your approval on the price before any work begins.

How long do jewelry repairs take? Can I wait?

Most standard repairs are ready in 4 to 5 business days, though it can take longer during busy seasons such as the holidays. Repair work is left with our jeweler, and we will call you once it has been completed, polished and passed quality control. Appointments may be made for modification or polishing of one engagement ring or wedding ring; additional items must be dropped off. Learn more about jewelry repair.

Can you remake or reset my old jewelry?

Yes. Bring in your old or unworn jewelry and we will advise you on how to reinvent it into something you will love to wear.

Do you offer jewelry appraisals?

Yes. We offer insurance appraisals by appointment. To book one, schedule an appointment or call 516-747-6666. The cost depends on the number and size of the items being appraised.

Still have a question?

Our team is happy to help in person, by phone or by email.

Schedule an appointment Call 516-747-6666

Follow us

Step inside our world of fine jewelry and meaningful moments. Discover stories, style, and inspiration from our community.

#hlgross